Privacy
Policy

Last updated: May 2025

At IBARA GROUP, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communication channels.

1. Who We Are

IBARA GROUP FZCO
Office 2021, Park Lane, Business Bay, Dubai, UAE
Phone: +971 52 142 3181
Email: info@ibaragroup.ae

We offer professional services in Company Formation, HR, Real Estate, and IT Solutions tailored to businesses operating in the UAE and beyond.

2. Information We Collect

We collect personal and business-related information through our contact forms, consultations, newsletter signups, and service onboarding processes. This includes:

• Full name
• Email address
• Phone number
• Company name
• Business activity and preferences
• Communication history
• IP address and browser data (via analytics tools)

We do not collect or store sensitive financial data such as credit card details directly through our website.

3. How We Use Your Data

Your information is collected for legitimate business purposes, such as:

• Responding to inquiries and service requests
• Booking consultations or onboarding calls
• Delivering services you’ve requested
• Sending service updates, reminders, and offers
• Improving website performance and content
• Ensuring legal and regulatory compliance

We never sell or rent your data to third parties.

4. Legal Grounds for Processing

We process your personal data under one or more of the following legal bases:

• Consent – when you voluntarily submit information via forms
• Contractual necessity – when providing you with a requested service
• Legitimate interest – for internal business improvement and customer support
• Legal obligation – where data retention is required by UAE law

5. Cookies & Tracking

We use cookies to optimise your browsing experience and analyse website traffic. You can control cookie usage through your browser settings.

Types of cookies we may use include:

• Necessary cookies
• Analytics cookies (Google Analytics, Meta Pixel)
• Functionality cookies

6. Data Sharing

We may share your data only with trusted partners, such as:

• Service providers under strict confidentiality
• Hosting and CRM platforms (e.g. Google Workspace, HubSpot)
• Legal or governmental bodies where required by law

All third parties are vetted to ensure data protection compliance.

7. Data Storage & Security

We store your data in secure, cloud-based environments using industry-standard encryption, access control, and regular audits. We retain only the data necessary for the purposes outlined, and no longer than required.

8. Your Rights

Depending on applicable laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Object to certain data uses

To exercise any of the above, please email us at info@ibaragroup.ae.

9. Data Retention

We retain your data for as long as necessary to fulfil our service obligations and legal responsibilities. If you no longer wish us to hold your data, you may contact us at any time for deletion, subject to regulatory exceptions.

10. International Transfers

While we are based in the UAE, some of our cloud services may store data internationally. We ensure such services provide adequate safeguards in line with global standards.

11. Policy Updates

This policy may be updated to reflect legal or operational changes. The latest version will always be available at www.ibaragroup.ae/privacy-policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us directly:

IBARA GROUP FZCO
Office 2021, Park Lane, Business Bay, Dubai, UAE
Phone: +971 52 142 3181
Email: info@ibaragroup.ae